1
So this Xmas DHL made me cover the last mile myself and pick up my parcel straight from one of their distribution centers. Happy Holidays to you all!
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2
Given my recent exit from ecommerce this seems about right in terms of karma.
3
DHL customer support was also extremely helpful, I mean totally clueless. It seems that fact that the parcel was waiting at a distribution center wasn‘t even in the system. Every time I called I got different information. 🤷🏻♂️