Mikio L. Braun

ML and AI expert

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2 tweets

1
Yeah, I think it can work, but it takes time to figure it out. At Amazon they have the concept of a “forcing function,” a metric that leads to the right behavior. I don’t remember a concrete example, unfortunately.
2
@DJCordhose Some industries already figured out how to do it. Sales is often commission based, for example, but not about customer happiness. Seems to work, but maybe only because other parts of the company balance this off with other metrics.